Job Description: Account Manager

Duties:

• Assigned certain accounts to service & increase sales
  Definition and method of assigning accounts:
  
  Prospect accounts derived from walk in business / call in etc. will be assigned in management meetings with the owner / management / sales staff and determined by discussion by the owner / management / sales staff as to which of the leads have value for assignment. All leads must have the potential value of annual sales at a minimum of $1,000 per year to be assigned. A time limit for account activity will be set at the time of assignment. Meetings will be held no less than each 90 days to evaluate status of prospect accounts.
• Estimating / Quote Services
• Order entry
• Job scheduling for production
• Phone answering (filler as needed)
• Delivery of certain jobs
• Pick up information / files from clients as needed
• Utilizing a time management tool to schedule and track your clients and prospects needs.
• Follow up on each job as it works its way through production.
• Required to participate in production meetings.
• Required to participate in weekly account manager meeting.
• Work with vendors/suppliers as it relates to your customers needs.
• Consult with customers in regard to their printing, copying, graphic and other needs. Must be both reactive and proactive.
• Utilize survey forms and fact-finding analysis to discover your client’s needs from the immediate to their long-range needs.
• Coordinate print management programs with your customers. Controlling the inventory and future ordering of your client.
• Develop new business through a leads generation program. All leads that come into your center by phone, walk in, referral, or any other method will be distributed to all account managers and sales personnel.
• Maintain and manage your customer base, at a minimum of quarterly meetings to discuss their needs.
• Maintain and manage your top ten prospects, at a minimum of monthly appointments to discuss their future needs.
• Develop and maintain a marketing plan to build relationships with your customers and prospects.
• Community involvement through associations or committees is highly desired.
• Proactive Selling through:
  • Target marketing
  • Reactivating in active accounts
  • Face Calls - dropping off note pads gathering name of purchaser

Online Employment Application