RESOURCES, SUPPORT & FAQ

You have questions, we have the answers!
Need help setting up your file? We’re here to help!

FAQ

PDF.

We prefer print ready PDFs with bleeds if needed and in CMYK color space. (To learn more about bleeds and color space, read our post Best Practices for Print Design.)

We recommend designing a preparing your files for print with no less the 300dpi.

Pictures and graphics downloaded from the internet are more often than not low resolution, typically 72. Avoid these graphics for printing purposes as the will print pixelated.

Bleeds allow you to design artwork to the edge of a page. On a press, the artwork is printed on a large sheet of paper and then trimmed down to size. If you do not allow for a recommended 1/8 of an inch for your bleeds, any misalignment while cutting will result with the artwork not running to the edge of the paper and you may end up with white lines along the edges that weren’t intended.
Your bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

We recommend a bleed of 0.125″ on standard products and .025 for items like booklets and folders and most wide format jobs.

Yes.

Anything other than a print ready PDF will require us to set up the print ready PDF.

Please inquire with your CSR about the additional cost associated with setting up print files.

When exporting from any program such as Indesign or Illustrator, use the “Press Quality” pre-set settings to make sure your .PDF files export correctly.

Cracking of the edges of a business card sometimes occurs when the card contains high values of ink, as in dark colors.

TEMPLATES

8.5×11 Tri-Fold Brochure

indesign-icon Indesign     illustrator-icon Illustrator EPS: Outside | Inside     pdf-icon PDF     Document icon set JPEG: Outside | Inside

3.5×2 Standard Business Card

indesign-icon Indesign     illustrator-icon Illustrator EPS     pdf-icon PDF     Document icon set JPEG

8.5×11 Letterhead

indesign-icon Indesign     illustrator-icon Illustrator EPS     pdf-icon PDF     Document icon set JPEG

4×6 Postcard

indesign-icon Indesign     illustrator-icon Illustrator EPS     pdf-icon PDF     Document icon set JPEG

INSTRUCTIONS

How to package native files for our pre-press department:

VIEW PDF

Saving Files in Adobe Illustrator:

VIEW PDF

How to Save a File In Photoshop for High Resolution Output:

VIEW PDF

How to Save Microsoft Word, Excell and Powerpoint Files to PDF:

VIEW PDF